At Flowers Eltham, we are dedicated to providing an accessible and user-friendly online experience for everyone in Eltham, regardless of their abilities or the technology they use. We firmly believe that ordering flowers should be easy and welcoming for all customers, and our commitment to accessibility underpins every aspect of our website’s design and development.
To ensure our website is accessible to the broadest possible audience, Flowers Eltham strives to meet the Web Content Accessibility Guidelines (WCAG) 2.1 AA standard. This internationally recognised benchmark provides clear criteria for making web content more perceivable, operable, understandable, and robust for users of different abilities. By aligning with these guidelines, we aim to anticipate and remove barriers so every Eltham resident can order flowers online with confidence and ease.
We know that many users rely on assistive technologies, such as screen readers, to browse the web. Flowers Eltham’s website has been built and tested to work smoothly with popular screen readers. We use semantic HTML markup, meaningful alt text for all images—including flower bouquets and arrangements—and clear headings to support users who navigate using keyboard controls or voice commands. Our forms, navigation menus, and buttons are fully accessible, ensuring ordering flowers in Eltham is straightforward for everyone.
Visual accessibility is vital for all customers, including those with low vision or colour blindness. Flowers Eltham’s online shop employs a high-contrast colour scheme to make text, images, and essential controls easy to see and use. We have chosen font sizes and style combinations that are legible on both desktop and mobile devices. The scalable layout and responsive design further support users who adjust browser settings for better clarity and ease of reading.
Our commitment to accessibility is an ongoing process. We regularly monitor the Flowers Eltham website to check for potential barriers, using automated tools and user feedback to guide enhancements. We encourage all customers in Eltham to contact us should they encounter any issues accessing content or placing an online order. Your feedback is invaluable and will help us ensure that everyone can enjoy a welcoming and convenient online flower ordering experience.
If you face any difficulties accessing our website or require information in an alternative format, please let us know. The Flowers Eltham team is committed to responding promptly and working with you to find solutions that meet your needs. Our goal is to make accessible flower ordering in Eltham a reality for all, with no one left behind. Thank you for helping us create a more inclusive and accessible community.
Please fill out the form below to send us an email and we will get back to you as soon as possible.
